SHIPPING & DELIVERY
1. Order Processing
We strive to dispatch all our orders within the same business day. However, no order will be dispatched later than 48 business hours.
2. Standard delivery within Canada
Customers can expect to have their order delivered to them within 3 to 5 business days. However, under unforeseen circumstances it may take longer. A business day is Monday to Friday, excluding weekends and statutory holidays.
For your protection, all parcels will require a signature upon delivery. If customer is not present to receive the delivery, the delivery company will hold the parcel at their depot for collection. Customer should make arrangements for collecting parcel from delivery company in such circumstances.
We do not deliver to PO Boxes. Please use a home or business address for shipping purposes ensuring that someone is available to receive the package and sign for it at that address.
3. Late Deliveries
In case you do not receive your delivery in the expected delivery time frame specified above, please contact our Sales Team at firstname.lastname@example.org